Clients must pay a $100.00 deposit to secure any appointments over 2hr long, no deposit is refundable I am very lenient with rescheduling appointments which your deposit will be held for that appointment. VAGARO will send a confirmation message 2 days before your appointment as a reminder, so please make sure you have the app and have email notifications turned on. Clients who give less than 24 hours notice when cancelling appointments will unfortunately lose their deposit. I appreciate your understanding that late cancellations are a loss of business.